Question 1

Do you need to use my water or electricity?

Accepted Answer

Yes. To power our specialised equipment, including our machine polishers and high-pressure cleaning systems, we require access to a standard outdoor tap and a domestic power outlet. We carry all necessary professional leads and hoses to make the connection quick and easy.

Question 2

What areas do you cover?

Accepted Answer

We provide mobile detailing across Romford, Dagenham, Hornchurch, and Upminster, with our home base in Grays.

Question 3

What happens if it rains on the day of my booking?

Accepted Answer

We monitor the weather closely. We can often work under professional shelter or, for protection-based services, we will utilise our Grays location or reschedule to ensure the quality of the finish.

Question 4

How long does a service take?

Accepted Answer

It depends on the condition and size of your vehicle. A "Just the Surface" clean takes roughly 2 hours, while a "Factory Reset" or "Ceramic Protection" can take anywhere from 8 hours to 1 full day. We provide a time estimate with every bespoke quote.

Question 5

Do I need to be present while you work?

Accepted Answer

Not necessarily. As long as we have access to the vehicle, water, and power, you are free to go about your day. We always conduct a final walkthrough with you once the work is complete.

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Your Questions, Answered

Do you need to use my water or electricity?

What areas do you cover?

What happens if it rains on the day of my booking?

How long does a service take?

Do I need to be present while you work?

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